Shipping policy

đźšš Shipping Policy

Effective Date: March 14, 2025

At Enjoli.co, we’re committed to getting your order to you quickly, safely, and efficiently. Below you'll find all the details about our shipping process, delivery timelines, and what to expect once you place an order with us.

📦 Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email with tracking info once your order has shipped.

  • During high-volume periods (sales, holidays, new drops), processing may take slightly longer—but we promise we’re working hard to get your order out as fast as possible!

🌍 Shipping Options & Rates

We currently offer shipping within [Insert Countries You Ship To – e.g., US, Canada, UK, etc.]. Shipping costs are calculated at checkout based on your location and preferred shipping method.

Domestic Shipping (e.g., US):

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

International Shipping:

  • Delivery times vary by destination, typically 7–14 business days

  • Please note: Customers are responsible for any customs, duties, or taxes applied by their country.

🚨 Shipping Delays

While we do our best to ensure timely deliveries, please note that delays may occur due to:

  • Weather conditions

  • Carrier delays

  • Customs clearance (for international orders)

We appreciate your patience and understanding during these rare circumstances.

📬 Tracking Your Order

Once your package ships, you’ll receive an email with a tracking number. You can track your order anytime using the link provided in the email.

Didn't get a tracking email? Contact us at info@enjoli.co and we’ll be happy to assist.

🏠 Incorrect Shipping Address

Please double-check your shipping address before placing your order. If you need to update the address and your order hasn’t shipped yet, contact us immediately.

Once shipped, Enjoli.co is not responsible for orders delivered to the wrong address due to customer error.

📦 Lost, Stolen, or Damaged Packages

  • Enjoli.co is not liable for lost or stolen packages after they’ve been marked “Delivered” by the carrier.

  • If your package arrives damaged, please email us within 7 days with photos and order details at info@enjoli.co so we can help resolve the issue.

đź’Ś Need Help?

For any shipping-related questions, our Customer Experience team is here to help!
📧 info@enjoli.co